oh polly contact number

We want to resolve this for you straight away so please send over images of the incorrect item, the packaging this was delivered in and the invoice included inside your parcel to hello@ohpolly.com.

Find Oh Polly in Glasgow, G2. All items are advertised and sold in UK sizes only! This is extremely concerning as all packages are checked meticulously prior to being dispatched, and we want to get this resolved for you immediately. If you have not heard back from us within 24 hours please email hello@ohpolly.com as your response may have been missed. Order tracking may take sometime to show with couriers.

Cookies Policy You can shop our outlet section on our website under the SALE category.

Please attach an image of the damaged item in an email to hello@ohpolly.com and one of our customer service advisors will be in touch with a solution! Search for local Women's Clothes near you on Yell. Winners who do not respond to us to claim their prize will forfeit the prize after a period of 72 hours. Please note, this service is only available to US residents.

You can do this by entering your email address under the “subscribe to back in stock notifications” header and we’ll then let you know when this item has been restocked so you can be one of the first to get your hands on it!
We’re so sorry to hear this and want to get this resolved for you as quickly as possible so please send over an image of your returns postage receipt to: hello@ohpolly.com along with the names of the items you returned and we’ll have this sorted for you! Winners are chosen at random after the competition closes.

When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit rating.

We are not currently operating any programs which would enable you to get a free dress in return for likes or video views. Need a fit for this weekend but you’re on a budget?

For US returns, you can return your order through our Narvar returns portal on the returns page of our website. Oh Polly has collected 748 reviews with an average score of 3.66.

All rights reserved. Cookies Policy Postal code: G2 2LB.

Any merchandise returned must be received back in its original condition - this means it must be unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached. By continuing we’ll assume you’re happy with our cookie policy. FOR GIRLS. Unfortunately, we can only ever issue product refunds back to the original method of payment supplied at checkout.

Please send over your order number and an image of the damaged item (ensuring the Oh Polly tag is visible in the pic) to hello@ohpolly.com and we will have this sorted for you immediately! We’re sorry to hear your item has become damaged after wear.

Directionshttps://www.yell.com/biz/oh-polly-prenton-8215232/#view=map, By claiming this business you can update and control company information. If your bill hasn’t yet been paid, this will be reduced to £0.00 or just to show your delivery costs (where applicable). Don’t order from this company refused refund on an item that was to big said it was expensively worn even though my daughter tried it on for 2 seconds still had all tags on including one that was all way though dress , no customer derive no one to discuss matters ! Make sure you do this before entering items into your shopping cart as changing the currency will clear your basket!

To use Pay later in 3 interest-free instalments you must be at least 18. We're also working closely with our couriers to ensure safe deliveries and this includes drivers signing on behalf of customers and parcels being left in safe places. There are 501 customers that Oh Polly, rating them as good. Get contact details, videos, photos, opening times and map directions.

Please send over your order number and an image of the damaged item (ensuring the Oh Polly tag is visible in the pic) to hello@ohpolly.com and we will have this sorted for you immediately! Do not buy from Oh Polly. We also love to tease, and you may see some unreleased items on our Instagram pages from time to time… When this happens, the items will generally be online within the next 1-2 weeks. Oh Polly started in year 2015 as Private Limited Company with registration number SC504402. Unfortunately, this does mean that we’re not always able to change any order details once the order has been confirmed (so always double check before you click confirm!) We aim to process all returns within 10-14 working days of delivery to us, at which time we will issue a full refund or exchange and will follow up with a return confirmation email.

3 Durley Park Close, North Cheshire Trading Estate, We’d never want our customers to be deceived by another online retailer so if you want Oh Polly designs and quality, we recommend only ordering from our website directly. We’re so sad to hear you want to leave the fun! Oh no, we’re sorry to hear this. Please note, if you’ve sent your item back for an exchange, we take approximately 5 working days to process the returns and then your exchanged item will take 2-3 working days to deliver for UK orders or 3-7 working days for international orders. The firm's office is based in Glasgow at 175 West George Street.
Please note, we recommend sending back your items tracked as we cannot be held liable for any items that fail to reach us. If you have paid your Klarna bill, you’ll receive a refund from them once this has been refunded.

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